Terms of Service

Executive Summary (TL;DR)

• Non-Broker & AMPS Disclaimer (Section 2): Smart Audit Cloud is an autonomous audit software tool, not a licensed customs broker (Customs Act S.9 / 19 U.S.C. § 1641). Importer of Record bears sole liability for customs filings, CBSA AMPS penalties, back duties, and demurrage.
• Anti-Exploit Billing & Suspensions (Sections 3 & 4): 14-day refund applies only to initial Pro monthly subscriptions with <20 processed reconciliations. Invoices unpaid after 7 days may result in account suspension.
• Strict AI Prohibition & Confidentiality (Section 5): Trade data is NEVER used to train public, third-party, or internal AI/ML models. Sandbox runs 100% in-memory; enterprise retention is tenant-isolated up to 6 years for CBSA D17-1-5 compliance.
• Customer Data & Output Ownership (Section 6): Customer retains exclusive ownership of all uploaded trade records, financial data, and generated reconciliation workpapers and dispute drafts.
• Consequential Damages Waiver (Section 7): Provided "AS IS". We disclaim indirect, punitive damages, lost profits, and cargo demurrage; aggregate liability is capped at amounts paid in the preceding 12 months.